context analysis
SKYTECH SAS in its context analysis determines the internal and external issues relevant to the company that affect the achievement of results. That is why the following tool has been designed SWOT Matrix
Concerned parties
For the Integrated Management System of SKYTECH SAS, the satisfaction of the needs of its interested parties is a priority, for which the pertinent requirements are identified through the tool Stakeholder Matrix
Risk management
According to the analysis of the context of the company, the needs and expectations of its interested parties. SKYTECH SAS, determines and plans the risks and opportunities to ensure compliance with the objectives, through the tools Matrix of Risks and Management Opportunities
continuous improvement
Continuous improvement is built from different elements that guide SKYTECH SAS to improve its management and give a better response to the needs and expectations of its interested parties. In order to provide instruments that support continuous improvement, the following tools were designed:
pqr's
In order to improve the services and procedures that we offer to our interest groups, SKYTECH SAS has provided the following means through which you can register your petitions, requests, complaints, claims and/or suggestions.
- Written Medium: Physical document filed personally at the main office of SKYTECH SAS
- Verbal Media: Telephone contact to the lines +57 350 666 1093 or +57 350 666 1092.
- Email: pqrsskytechsas@gmail.com
- Online form available on the SKYTECH SAS website PQR's
supports
Strategic Direction
Integral management
- GIS budget
- Workplan
- Legal Requirements Matrix
- Audit Reports
AGL&IE
Administrative management
Human Talent Management
- Wellness Plan
- Training Plan
- Performance evaluations
